Shipping Policy

Thank you for shopping with Gomerchly! We are committed to providing clear shipping information and a reliable delivery experience.

1. Order Processing & Production Time

Standard Products

Orders for non-customized products typically require 1–3 business days for processing before shipment.

Customized & Personalized Products

Customized and personalized items typically require 2–6 business days for production before shipment.

Production times may vary depending on the product design, customization requirements, order volume, and production schedule.

Please note that processing and production times are separate from shipping transit times.

2. Shipping Methods & Rates

We offer Standard Shipping and Express Shipping to eligible destinations.

Shipping Method	Order Value	Shipping Fee	Estimated Transit Time
Standard Shipping	Under $49.99	$6.99	7–15 business days
Standard Shipping	$49.99 or more	FREE	7–15 business days
Express Shipping	Under $49.99	$9.99	5–10 business days
Express Shipping	$49.99 or more	$3.99	5–10 business days

Enjoy FREE Standard Shipping on orders of $49.99 or more, including orders totaling exactly $49.99!

Shipping rates and available methods are displayed at checkout. The final shipping charge is determined by your order and delivery destination.

3. Estimated Delivery Times

Estimated total delivery time includes order processing or production time plus shipping transit time.

For Standard Products:

• Processing: Typically 1–3 business days
• Standard Shipping: 7–15 business days
• Express Shipping: 5–10 business days

For Customized & Personalized Products:

• Production: Typically 2–6 business days
• Standard Shipping: 7–15 business days
• Express Shipping: 5–10 business days

Delivery estimates are not guaranteed. Actual delivery times may vary due to customization requirements, logistics operations, customs clearance, weather conditions, holidays, or other unforeseen delays.

4. International Shipping

Gomerchly offers international shipping to supported countries and regions.

Available shipping services are determined by the delivery destination and the shipping options offered at checkout.

International orders may be subject to customs inspections, import duties, or local taxes, depending on the destination country's regulations.

Any applicable charges will be handled according to the information provided at checkout and relevant local requirements.

5. Shipping Carriers & Order Tracking

Orders may be shipped through USPS, Yanwen Express, YunExpress, or other logistics partners, depending on the destination and available shipping service.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

You can also track your order here:

https://gomerchly.com/pages/track-your-order

Tracking information may take some time to update after shipment.

6. Shipping Address Changes

Please make sure your shipping address is correct before placing an order.

If you need to update your shipping details, contact us as soon as possible at service@gomerchly.com.

We will do our best to accommodate address changes before shipment. However, changes may not be possible once an order has been dispatched.

7. P.O. Box Deliveries

We currently do not accept P.O. Box addresses for delivery.

Please provide a valid physical delivery address at checkout.

8. Delayed, Missing, or Damaged Packages

If your package is delayed, missing, damaged, or marked as delivered but cannot be located, please contact our customer support team.

Include your order number, tracking number (if available), and a brief description of the issue.

We will assist you in reviewing the shipping information and determining the appropriate next steps.

Resolutions are subject to the circumstances of the order and applicable consumer protection laws.

9. Contact Us

For questions about shipping, tracking, or delivery, please contact:

Gomerchly Customer Support

Email: service@gomerchly.com

Website: https://gomerchly.com